Fraktpolicy
Shipping Policy
Last updated: September 10, 2026
Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you’ll receive a confirmation email containing tracking information, where available.
Shipping Times
Estimated delivery times are:
UK Standard Shipping: 2–5 business days
UK Express Shipping: 1–2 business days
International Shipping: 5–14 business days
Please note that delivery times are estimates and may vary due to courier delays, weather, public holidays, customs processing, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly stated on our website.
Tracking Your Order
Where tracking is available, you will receive a tracking number by email once your order has been dispatched.
If your tracking information hasn’t updated for several days, please allow some additional time for the courier to process your shipment before contacting us.
Incorrect or Incomplete Address
Please make sure your shipping address is correct before completing your purchase.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if you would like us to resend the order.
Delayed or Lost Orders
While we do our best to ensure your order arrives on time, we cannot guarantee delivery dates once an order has been handed to the courier.
If your order appears to be lost or significantly delayed, please contact us and we’ll work with you to investigate the issue with the shipping carrier.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and items. We’ll assess the situation and help arrange an appropriate resolution.
International Orders
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country. These charges are not included in the product or shipping price unless explicitly stated at checkout.
Customs delays are outside our control and may affect the estimated delivery time.
Contact Us
If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.
We appreciate your business and thank you for choosing our store!
Company name: GREATMOVE PROPERTY LTD
Address: 128 Caldmore Road, Walsall, WS1 3RF
Company number: 09063999
Store Email: admin@Dacielle.com